Shipping Information
(Applies to all orders placed on the Site and delivered within the United States.)
1. Service Area
- Domestic‐Only: We ship exclusively to the 50 U.S. states and the District of Columbia.
- No International or Freight Forwarding: We do not ship to U.S. territories, freight-forwarding services, or any address outside the United States.
2. Fulfillment Origin
All orders are packed and dispatched from our U.S.–based fulfillment center(s).
3. Processing Times
| Day Ordered (Eastern Time) | Processing Window* | Ships Out |
|---|---|---|
| Mon – Fri (before 12 p.m.) | 1 – 2 business days | Same / Next business day |
| Mon – Fri (after 12 p.m.) | 2 – 3 business days | Within 3 business days |
| Weekends / Federal Holidays | Begins next business day | Within 3 business days |
*High-volume periods may add 1–2 extra business days.
4. Shipping Methods & Estimated Transit
| Service | Carrier(s) | Approx. Transit* |
|---|---|---|
| Standard (Ground) | USPS, UPS, FedEx | 3 – 7 business days |
| Expedited | UPS 2-Day, FedEx 2-Day | 2 – 3 business days |
| Express | UPS Next Day Air, FedEx Overnight | 1 – 2 business days |
*Transit times begin after processing and are estimates, not guarantees.
5. Shipping Rates & Free-Shipping Threshold
- Real-time rates are calculated at checkout based on weight, destination, and chosen speed.
- Shipping fees are non-refundable unless we are legally required to do so.
6. Tracking & Delivery
- A tracking link is emailed once your order ships.
- Ensure your shipping address is correct; we are not responsible for delays or losses due to address errors.
- Title and risk of loss transfer to you when the package is handed to the carrier.
7. P.O. Boxes, APO/FPO, & Remote Addresses
- P.O. Boxes: Shipped via USPS only (Expedited/Express unavailable).
- APO/FPO/DPO: Treated as domestic shipments; delivery may take 10–20 business days.
- Remote areas: Delivery times may extend beyond stated estimates.
8. Delays & Force Majeure
We are not liable for shipping delays caused by carrier backlogs, weather, natural disasters, or other events beyond our control (“force majeure”). Estimated delivery windows are contingent on carrier performance.
9. Undeliverable or Returned Shipments
If a package is returned as undeliverable (wrong address, unclaimed, refused), you are responsible for additional postage to reship. Original shipping charges remain non-refundable.
10. Order Changes & Cancellations
Because we strive to ship quickly, orders cannot be altered or canceled once the shipping label has been created. Verify your cart and address before checking out.
Questions?
Use the contact form Monday – Friday, 9 a.m. – 5 p.m. ET.